Cancellation & Refund Policy
Keep your account active and follow Fair Play guidelines
Cancellation and Refund Policy for Game Coins and Reward Points:
Game coins and reward points are virtual currencies used in RummyMoment for participating in games and purchasing items, with a 1:1 conversion rate. Generally, once purchased, game coins and reward points cannot be refunded or cancelled. It is essential to thoroughly understand the policies regarding game coins and reward points before making a purchase to avoid any unnecessary losses.
Cancellation and Refund Policy for Tournaments and Championships:
RummyMoment regularly hosts various tournaments and championships that require participants to pay an entry fee. If you plan on participating in any tournament or championship, it is crucial to review the related policies. In most cases, once the entry fee is paid, it cannot be refunded. However, there may be exceptions based on specific policies for refunds or transfers.
Cancellation and Refund Policy for VIP Memberships and Subscriptions:
If RummyMoment offers VIP memberships and subscription plans involving periodic payments, it is imperative to understand the membership or subscription policies, including cancellation options and refund conditions, before subscribing. Some websites may offer partial refunds or transfer unused subscription time to the next billing cycle.
Complaints and Dispute Resolution:
If you have any concerns or encounter issues regarding the cancellation and refund policies, feel free to contact RummyMoment’s customer support at any time. Our team is dedicated to assisting you and provides support through online email complaints.